Faq

Frequently Asked Questions

Is it compatible with MacBook?

Yes. It works with MacBook models that support USB-C display output (DisplayPort Alt Mode).

Does it work with Windows laptops?

Yes. Any laptop with USB-C (DP Alt Mode) or HDMI output is supported.

Do I need to install any drivers?

No. It’s fully plug-and-play. No drivers or apps required.

Can it work with just one USB-C cable?

Yes, if your device supports USB-C video output and power.

Does it support dual-screen mode?

Yes. You can extend or mirror your screen easily.

Is it good for gaming?

It supports casual gaming via HDMI, but it is optimized for productivity.

How long does shipping take?

Orders are processed within 1–2 business days. Delivery typically takes 7–12 days.

Do you offer free shipping?

Yes. We offer free shipping on all orders.

What is your return policy?

We offer a 30-day money-back guarantee.

Is there a warranty?

Yes. All products come with a 1-year warranty.

How can I contact support?

You can email us at [email protected]. We usually reply within 24 hours.